Glossary

What is mutual action plan?

A mutual action plan is a shared, dated checklist of the steps both the seller and the buyer must complete to close a deal, agreed openly between them.

How it works

Seller and buyer build a working-backwards plan from the target go-live date: security review, legal redlines, procurement submission, reference call, signature. Each item has an owner on one side or the other and a date. The value is diagnostic as much as organizational — a buyer who won't commit to dates on their own tasks is telling you something about the deal.

An example

A plan with eleven items over six weeks. Three weeks in, the buyer's security review hasn't started and the owner has stopped replying — visible immediately rather than at the forecast meeting in month three.

Related

Frequently asked questions

What is a mutual action plan?

A mutual action plan is a shared, dated checklist of the steps both seller and buyer must complete to close a deal, with a named owner on each item.

Why do mutual action plans improve close rates?

Mostly by exposing problems early. Asking a buyer to commit to dated tasks tests whether the deal is real, and a plan that stalls is a forecast signal weeks before the close date slips.

See it working

Mutual action plan in Zealos

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