The terms that govern your use of Zealos.
Last Updated: March 9, 2026
PLEASE READ THESE TERMS OF SERVICE ("AGREEMENT") CAREFULLY. THIS AGREEMENT IS A LEGAL CONTRACT BETWEEN YOU, AS EITHER AN INDIVIDUAL OR ON BEHALF OF AN ENTITY ("CLIENT," "YOU," OR "YOUR"), AND DELUSIONAL, INC., A DELAWARE CORPORATION ("ZEALOS," "WE," "US," OR "OUR"). BY ACCESSING OR USING THE SOFTWARE OR SERVICES, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE SOFTWARE OR SERVICES.
As used in this Agreement:
Subject to Client's compliance with this Agreement and payment of the applicable Fees, Zealos shall make the Software available to Client and its Authorized Users during the Subscription Term in accordance with the Documentation and any applicable SLA.
Zealos hereby grants to Client a non-exclusive, non-transferable, non-sublicensable, limited right to access and use the Software during the Subscription Term, solely for Client's internal business purposes and in accordance with the terms of this Agreement, the applicable Order Form, and the Documentation. This license does not include the right to sublicense, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Software.
Zealos shall provide Client with reasonable technical support for the Software in accordance with Zealos's then-current support policies. Support may include email support, in-app chat, and access to the Documentation.
Client shall not, and shall not permit any third party to:
Zealos reserves the right to modify the Software at any time. If Zealos makes a material change to the Software that materially diminishes its functionality, Client may terminate this Agreement upon written notice within thirty (30) days of such change and receive a pro-rata refund of any prepaid Fees for the remainder of the Subscription Term.
Client shall pay the Fees specified in the applicable Order Form or as set forth on the pricing page at zealos.io. Unless otherwise stated, all Fees are quoted in United States dollars and are non-refundable except as expressly set forth herein.
Fees are due and payable in advance on the first day of each billing period (monthly or annual, as selected by Client). Payment is processed through Stripe. If Client fails to make any payment when due, Zealos may suspend access to the Software until all outstanding amounts are paid in full.
All Fees are exclusive of taxes. Client is responsible for all sales, use, value-added, withholding, and other taxes and governmental assessments arising from this Agreement, excluding taxes based on Zealos's net income.
Unless otherwise specified in the applicable Order Form, subscriptions automatically renew for successive periods equal to the initial Subscription Term at Zealos's then-current pricing, unless either party provides written notice of non-renewal at least thirty (30) days before the end of the then-current Subscription Term. Client may cancel at any time from account Settings.
If Client is located in the European Union or United Kingdom, Client has the right to withdraw from a subscription within fourteen (14) days of purchase without giving a reason, unless Client has accessed or used the Software during that period and thereby consented to the commencement of performance.
Client is responsible for maintaining the confidentiality of its account credentials and for all activities that occur under its account. Client shall immediately notify Zealos of any unauthorized use of its account or any other breach of security. Zealos shall not be liable for any loss or damage arising from Client's failure to comply with this provision.
Client shall ensure that all Authorized Users comply with the terms of this Agreement. Client is responsible for the acts and omissions of its Authorized Users as if they were the acts and omissions of Client.
Client is solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of all Client Content. Client represents and warrants that it has all rights necessary to provide Client Content to Zealos and to grant the rights contemplated by this Agreement.
Client shall use the Software in compliance with all applicable laws, rules, and regulations, including without limitation all applicable data protection, privacy, anti-spam, and export control laws.
Where Client utilizes workspace and team features, workspace administrators are responsible for managing members, permissions, and shared data within their workspace. Client acknowledges that workspace administrators may have access to workspace-level usage data and that shared content may be visible to other workspace members based on team and role settings.
Each party agrees to protect the Confidential Information of the other party using the same degree of care that it uses to protect its own Confidential Information, but in no event less than reasonable care. Neither party shall use the other party's Confidential Information for any purpose other than to exercise its rights and perform its obligations under this Agreement.
Confidential Information does not include information that: (i) is or becomes generally known to the public through no fault of the receiving party; (ii) was known to the receiving party prior to disclosure; (iii) is independently developed by the receiving party without use of the disclosing party's Confidential Information; or (iv) is rightfully obtained by the receiving party from a third party without restriction on disclosure.
If the receiving party is compelled by law, regulation, or legal process to disclose Confidential Information, the receiving party shall, to the extent permitted by law, provide the disclosing party with prior written notice and cooperate with the disclosing party's efforts to obtain protective treatment of the Confidential Information.
The Software may enable Client to link to, integrate with, or access third-party websites, platforms, services, or content. Zealos does not control and is not responsible for such third-party services. Client's use of third-party services is at Client's own risk and subject to the terms and conditions of such third-party services.
The Software currently integrates with the following Supported Platforms: Google (Gmail, Google Calendar), LinkedIn, Microsoft (Outlook, Teams), HubSpot, Slack, Notion, Zoom, Fathom, and Stripe. Zealos may add or remove Supported Platforms from time to time. Client is responsible for maintaining valid accounts and credentials for any Supported Platforms it wishes to use with the Software.
Integration with or reference to any third-party service does not constitute an endorsement by Zealos. Zealos makes no warranties or representations regarding the quality, reliability, or availability of any Supported Platform.
Zealos and its licensors retain all right, title, and interest in and to the Software, Documentation, and all related Intellectual Property Rights, including any improvements, modifications, or derivative works thereof. No rights are granted to Client other than as expressly set forth in this Agreement.
Client retains all right, title, and interest in and to Client Content. Client hereby grants to Zealos a non-exclusive, worldwide, royalty-free license to use, copy, store, transmit, display, and process Client Content solely as necessary to provide the Software and Professional Services to Client in accordance with this Agreement.
Zealos may collect and use aggregated, anonymized, or de-identified data derived from Client's use of the Software for purposes of improving the Software, conducting research, and generating benchmarks, provided that such data does not identify Client or any individual.
If Client provides any suggestions, ideas, enhancement requests, or other feedback regarding the Software ("Feedback"), Zealos shall have a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate such Feedback into the Software without restriction or obligation of any kind.
Each party represents and warrants that: (i) it has the legal power and authority to enter into this Agreement; (ii) this Agreement constitutes a valid and binding obligation; and (iii) its performance under this Agreement will not conflict with any other agreement to which it is a party.
Zealos warrants that: (i) the Software will perform substantially in accordance with the Documentation during the Subscription Term; and (ii) Professional Services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards.
Client warrants that: (i) Client has the right to provide all Client Content to Zealos; (ii) Client Content does not infringe or misappropriate any third party's Intellectual Property Rights; and (iii) Client's use of the Software will comply with all applicable laws and regulations.
If the Software fails to conform to the warranty in Section 8(b), Zealos shall, at its sole option and expense, either repair or replace the non-conforming Software or refund to Client the Fees paid for the non-conforming portion of the Software. This is Client's sole and exclusive remedy for breach of the warranty set forth in Section 8(b).
Zealos shall indemnify, defend, and hold harmless Client and its officers, directors, employees, and agents from and against any third-party claim that the Software infringes or misappropriates any Intellectual Property Right of a third party, and shall pay all damages finally awarded against Client (or any settlement amount agreed to by Zealos) with respect to such claim.
Client shall indemnify, defend, and hold harmless Zealos and its officers, directors, employees, and agents from and against any third-party claim arising from: (i) Client Content; (ii) Client's use of the Software in violation of this Agreement; or (iii) Client's violation of applicable law.
The indemnified party shall: (i) promptly notify the indemnifying party in writing of any claim; (ii) grant the indemnifying party sole control of the defense and settlement of the claim; and (iii) provide reasonable cooperation in the defense of the claim at the indemnifying party's expense. The indemnifying party shall not settle any claim without the indemnified party's prior written consent if the settlement would impose any obligation on the indemnified party.
During the Subscription Term and for a period of one (1) year thereafter, Zealos shall maintain commercially reasonable insurance coverage, including: (i) commercial general liability insurance with limits of not less than $1,000,000 per occurrence and $2,000,000 in the aggregate; (ii) professional liability (errors and omissions) insurance with limits of not less than $1,000,000 per claim; and (iii) cyber liability insurance with limits of not less than $1,000,000 per claim. Zealos shall provide certificates of insurance upon Client's reasonable request. Note: Insurance coverage amounts are subject to periodic review and adjustment.
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the federal or state courts located in New York, New York, and the parties hereby consent to personal jurisdiction and venue therein.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (I) THE TOTAL FEES PAID OR PAYABLE BY CLIENT TO ZEALOS DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (II) ONE HUNDRED DOLLARS ($100).
The limitations in this Section 12 shall not apply to: (i) either party's indemnification obligations under Section 9; (ii) either party's breach of Section 5 (Confidentiality); (iii) Client's breach of Section 2(d) (Restrictions); or (iv) Client's payment obligations under Section 3.
EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN SECTION 8, THE SOFTWARE AND PROFESSIONAL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." ZEALOS HEREBY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ZEALOS DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ALL ERRORS WILL BE CORRECTED. NO ADVICE OR INFORMATION OBTAINED BY CLIENT FROM ZEALOS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
This Agreement commences on the Effective Date and continues until the expiration or termination of all Subscription Terms, unless earlier terminated in accordance with this Section 14.
Either party may terminate this Agreement upon thirty (30) days' written notice to the other party. Client may cancel its subscription at any time from account Settings.
Either party may terminate this Agreement immediately upon written notice if the other party: (i) materially breaches this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice; or (ii) becomes the subject of a petition in bankruptcy or any proceeding relating to insolvency, liquidation, or assignment for the benefit of creditors.
Upon termination or expiration of this Agreement: (i) all rights and licenses granted to Client shall immediately terminate; (ii) Client shall cease all use of the Software; (iii) each party shall return or destroy all Confidential Information of the other party; and (iv) Client may request export of Client Content for a period of thirty (30) days following termination, after which Zealos may delete Client Content in accordance with its data retention policies.
If Zealos terminates this Agreement for any reason other than Client's breach, Zealos shall refund to Client a pro-rata portion of any prepaid Fees for the unused remainder of the Subscription Term.
Client agrees that Zealos may identify Client as a customer of Zealos and use Client's name and logo in Zealos's promotional materials, including its website, presentations, and marketing collateral. Zealos shall obtain Client's prior written approval before: (i) issuing any press release referencing Client; (ii) using any direct quote attributed to Client or its personnel; or (iii) creating a case study featuring Client. Client may revoke this permission at any time by providing written notice to Zealos, and Zealos shall remove Client's name and logo from promotional materials within a commercially reasonable period following receipt of such notice.
The Software is a "commercial item" as that term is defined at 48 C.F.R. §2.101, consisting of "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. §12.212. Consistent with 48 C.F.R. §12.212 and 48 C.F.R. §§227.7202-1 through 227.7202-4, all U.S. Government end users acquire the Software with only those rights set forth herein. The contractor/manufacturer is Delusional, Inc., 75 W 71st Street, 1B, New York, NY 10023.
All notices under this Agreement shall be in writing and shall be deemed given when: (i) delivered personally; (ii) sent by confirmed email; (iii) sent by certified or registered mail, return receipt requested, postage prepaid; or (iv) sent by nationally recognized overnight courier. Notices to Zealos shall be sent to legal@delusional.gg or to Delusional, Inc., 75 W 71st Street, 1B, New York, NY 10023. Notices to Client shall be sent to the email address associated with Client's account or such other address as Client may designate in writing.
The following provisions shall survive any termination or expiration of this Agreement: Sections 1 (Definitions), 3 (Fees and Payment, with respect to any amounts owed), 5 (Confidentiality), 7 (Ownership), 9 (Indemnification), 11 (Governing Law), 12 (Limitation of Liability), 13 (Disclaimer of Warranties), 14(d) (Effect of Termination), 18 (Survival), and 22 (General).
Neither party shall be liable for any failure or delay in performing its obligations under this Agreement (except for payment obligations) to the extent that such failure or delay is caused by circumstances beyond such party's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, strikes, power outages, internet or telecommunications failures, or governmental restrictions. The affected party shall provide prompt written notice to the other party and shall use commercially reasonable efforts to resume performance.
Neither party may assign this Agreement or any of its rights or obligations hereunder without the prior written consent of the other party, except that either party may assign this Agreement in its entirety without consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any attempted assignment in violation of this Section shall be void. This Agreement shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the parties.
This Agreement, together with all Order Forms and any applicable addenda, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
Zealos may modify this Agreement at any time by posting the revised terms on zealos.io. Zealos shall provide at least thirty (30) days' advance notice of material changes via email or in-app notification. Continued use of the Software after the effective date of any modification constitutes Client's acceptance of the modified Agreement.
No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. A waiver of any right must be in writing and signed by the waiving party.
The parties are independent contractors. Nothing in this Agreement shall be construed to create a partnership, joint venture, agency, or employment relationship between the parties.
This Agreement does not confer any rights or remedies upon any person or entity other than the parties and their respective permitted successors and assigns.
For questions or concerns regarding this Agreement, please contact:
Delusional, Inc.
75 W 71st Street, 1B
New York, NY 10023
Email: legal@delusional.gg
The Software uses artificial intelligence and machine learning technologies extensively across its features, including but not limited to content generation, deal scoring, personality and communication style predictions, meeting preparation and summaries, email drafting, proposal creation, and sales insights. Client acknowledges and agrees that:
The Software includes electronic signature functionality that enables Client and its contacts to sign proposals and other documents electronically. Client acknowledges and agrees that: (i) electronic signatures executed through the Software are intended to be legally binding and enforceable under the Electronic Signatures in Global and National Commerce Act (ESIGN Act), the Uniform Electronic Transactions Act (UETA), and applicable international electronic signature laws; (ii) Zealos maintains records of electronic signature transactions, including signer identity, timestamp, and IP address information; (iii) Client is responsible for determining whether an electronic signature is appropriate and legally sufficient for its specific use case and jurisdiction; and (iv) Zealos does not provide legal advice regarding the enforceability of electronic signatures and recommends that Client consult with legal counsel for specific requirements.
The Software includes features for LinkedIn outreach automation, including automated connection requests, messaging sequences, and profile engagement. Client acknowledges and agrees that: (i) Client is solely responsible for ensuring its use of LinkedIn automation features complies with LinkedIn's User Agreement, Professional Community Policies, and any other applicable LinkedIn terms and policies; (ii) the use of automation tools on LinkedIn may result in account warnings, restrictions, or suspension by LinkedIn, and Zealos shall not be liable for any such consequences; (iii) Client shall use LinkedIn automation features in a responsible manner, including adhering to reasonable daily and weekly limits and avoiding spammy or deceptive outreach practices; and (iv) Zealos implements safety measures and rate limiting to reduce the risk of adverse action, but cannot guarantee that Client's LinkedIn account will not be affected. Client assumes all risk associated with the use of LinkedIn automation features.